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Livebuilt with FORGE
MR Support
NDIS operations platform
One system replacing paper timesheets, group texts and spreadsheet rosters for NDIS providers. Families get visibility, workers get paid on time, coordinators stop drowning.
The problem
NDIS delivery still runs on paper timesheets and group texts. Families lose visibility, workers chase payment and coordinators drown in admin no one sees.
What we shipped
A four-role platform with voice-to-text shift notes, real-time family visibility, NDIS-formatted invoicing on shift close and incident reporting designed to support the reporter.
What it taught us
- Invisible admin is the real product
- Voice-to-text removes the worst friction in field work
- Role-based access is non-negotiable in regulated services
- Regional coordinators are the leverage point
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